Operations Management Quiz & Flashcards

Operations management primarily focuses on efficiency in production processes.

Lean manufacturing focuses on reducing waste in production to improve efficiency.

JIT minimizes excess inventory by receiving goods only as needed, reducing holding costs.

Control charts are used to monitor process variation over time in quality control.

The bullwhip effect describes increased variability in demand forecasts as one moves up the supply chain.

TQM focuses on long-term success through customer satisfaction and continuous improvement.

A Gantt chart is a visual tool used for scheduling and tracking project timelines.

Capacity planning involves determining the production capacity required to meet demand.

Six Sigma aims to reduce defects and variability, improving process quality and efficiency.

A value stream map visualizes the flow of materials and information in a production process.

Kaizen involves continuous incremental improvement in processes and operations.

Bottleneck analysis aims to identify constraints in processes that limit production efficiency.

Service production is not a type of production process; it refers to delivering services.

Rent is a fixed cost as it does not change with the level of production.

Process reengineering involves redesigning business processes to improve efficiency and performance.

A 'make or buy' decision involves choosing whether to produce internally or purchase from external suppliers.

Forecasting predicts future demand, aiding in capacity and inventory planning.

A critical path is the longest sequence of tasks that determines the minimum project duration.

Pull systems produce goods in response to actual demand, unlike push systems based on forecasts.

Customer feedback provides insights into product quality, guiding improvements and innovation.

Logistics involves managing the flow of goods and services from origin to consumption.

Upstream activities involve procurement and sourcing, while downstream activities focus on distribution and sales.

A maintenance schedule ensures equipment is serviced regularly to prevent breakdowns and maintain efficiency.

Ergonomics focuses on improving workplace design to enhance productivity and reduce injury risk.

Process optimization involves improving procedures to increase efficiency, reduce costs, and enhance quality.

A SWOT analysis identifies strengths, weaknesses, opportunities, and threats to improve strategic planning.

Technology enhances operational efficiency through automation, data analytics, and improved communication.

Benchmarking involves comparing an organization's processes and performance metrics to industry bests or best practices.

Agile methodology promotes flexibility and rapid adaptation to changes, improving responsiveness in operations.

An assembly line is a manufacturing process where parts are added to a product in a sequential manner.

Sustainable practices reduce environmental impact and can improve operational efficiency and brand reputation.

A feasibility study evaluates the practicality and potential success of a proposed project or operation.

Raw materials are a variable cost as they change with the level of production.

Outsourcing involves contracting external vendors to perform services or produce goods that were previously handled internally.

PERT (Program Evaluation Review Technique) is commonly used for scheduling tasks in operations.

Economies of scale benefit operations by reducing the cost per unit through increased production.

Service operations focus on delivering intangible goods, emphasizing customer interaction and service quality.

Risk management identifies, assesses, and mitigates risks that could impact production and operations.

A product life cycle describes the stages a product goes through from introduction to decline in the market.

Inventory management ensures a business has the right amount of stock to meet customer demand without overstocking or understocking.

Predictive analytics uses data to forecast future trends and outcomes, enhancing decision-making in operations.

Push systems produce goods in advance based on forecasts, while pull systems produce goods in response to actual demand.

The supply chain is the network involved in producing and delivering a product to the customer.

Efficient operations ensure timely delivery, quality products, and responsive service, enhancing customer satisfaction.

Process design determines the workflow, equipment, and operations required to produce a product, impacting efficiency and cost.